Shipping policy

SHIPPING POLICY

Thank you for shopping with Sharz Polynesian Fashion. This Shipping Policy outlines how we process and deliver orders.

Processing Times

All orders are processed within 1–3 business days.

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you if there is a significant delay with your order.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

New Zealand Standard Shipping
Estimated delivery: 2–5 business days

New Zealand Rural Delivery
Estimated delivery: 3–7 business days

Delivery times are estimates only and may vary depending on courier services and location.

Shipping Carriers

We ship orders using trusted courier services such as:

• NZ Post
• CourierPost
• Aramex
• Other national courier providers

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery of your parcel.

Shipping Delays

We are not responsible for delays caused by:

• Courier service disruptions
• Weather events
• Public holidays
• Incorrect shipping information provided at checkout

If your parcel appears delayed, please contact the courier first using your tracking number.

Incorrect Shipping Addresses

Please ensure that your shipping address is correct at checkout.

If an incorrect address is provided and the parcel is returned to us, additional shipping charges may apply to resend the order.

Damaged or Lost Packages

If your order arrives damaged or does not arrive, please contact us within 7 days of the expected delivery date at: salesinfo@sharzpoly.com

Please include:

• Your order number
• Photos of any damaged items or packaging (if applicable)

We will work with the courier provider to resolve the issue.

International Shipping

We currently do ship internationally.

If international shipping is available, delivery times and shipping costs will be calculated at checkout. Customers are responsible for any customs duties or import taxes that may apply.